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FAQs
It's picture time! Purchasing is optional but we do need you to register your dancer so that our terms and conditions are signed which gives us permission to take your dancer's pictures. Please register online before picture day so that picture day runs as smooth as possible. See you soon!
All your groups are available to view and purchase after picture day but we only guarantee taking individual poses that are pre-ordered.
Of course, we don’t want you to pay for images you don’t want! We offer a satisfaction guarantee, so let us know you've changed your mind before downloading your files and we'll be happy to refund you.
Our dance stylists work with the dancers to come up with poses from their dance that photograph well. Dancers that are old enough to come up with their own poses are welcome to do so and need to let the photographer know and have their poses ready when they jump on set. Be sure to stretch!
We’d love to have you join us, but it’s too distracting for the dancers and is a safety hazard with too many people (including little siblings) in the room and around the equipment.
Be sure your dancer is picture ready before sending them in.
If your dancer needs you to remain with them, let us know when you check-in on picture day and we will be happy to accommodate you.
We apologize for the mishap! If anything is missing or incorrect, please send us a detailed message of how we can help you. We’ll take care of you right away.
Your private gallery will be available within 3-4 weeks. You will receive an email as soon as your images are up at which point you can login to your account to download your files and order product. Product ordered through our online print shop will ship directly to you within 5-10 business days.